A&A Technologies LTD ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and the rights you have in relation to it. It applies to this website and to personal data we process when providing our services.
1. Who we are
A&A Technologies LTD is a company registered in England and Wales (company number 17315555) with its registered office at Suite A, 82 James Carter Road, Mildenhall, IP28 7DE. We are the data controller for personal data collected through this website.
For any privacy-related enquiries, contact us at info@aatech.uk.
2. The data we collect
We may collect and process the following personal data:
- Contact details — such as your name, email address, phone number and company name, when you contact us or enquire about our services.
- Business and service data — information you provide to us in the course of receiving our services, such as details about your systems and users.
- Technical data — such as your IP address, browser type and pages visited, collected automatically when you use this website.
- Correspondence — records of emails, calls and messages exchanged with us.
3. How we use your data
We use personal data to:
- respond to enquiries and communicate with you;
- provide, administer and improve our services;
- manage our relationship with you, including invoicing and account administration;
- maintain the security and performance of this website and our systems;
- comply with legal and regulatory obligations.
4. Lawful bases for processing
We process personal data under the UK GDPR on the following bases:
- Contract — where processing is necessary to provide services you have requested;
- Legitimate interests — such as responding to enquiries, running and securing our business and website;
- Legal obligation — where we must process data to comply with the law (for example, tax and accounting requirements);
- Consent — where you have given it, for example for marketing communications. You may withdraw consent at any time.
5. Sharing your data
We do not sell your personal data. We may share it with:
- trusted service providers who support our business (such as hosting, email and accounting providers), under appropriate contractual protections;
- professional advisers such as accountants, insurers and lawyers where necessary;
- authorities or regulators where required by law.
6. International transfers
Some of our service providers may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as UK adequacy regulations or standard contractual clauses.
7. How long we keep your data
We keep personal data only as long as necessary for the purposes it was collected for, including to meet legal, accounting or reporting requirements. Enquiry data is typically retained for up to 12 months; client and contractual records are typically retained for 6 years after the end of our relationship.
8. Security
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse, and we limit access to those who have a business need to know it.
9. Cookies
This website uses only essential cookies necessary for it to function. We do not currently use analytics or advertising cookies. If this changes, we will update this policy and, where required, ask for your consent.
10. Your rights
Under UK data protection law, you have the right to:
- request access to the personal data we hold about you;
- request correction of inaccurate or incomplete data;
- request erasure of your data in certain circumstances;
- object to, or request restriction of, our processing;
- request portability of data you have provided to us;
- withdraw consent where processing is based on consent.
To exercise any of these rights, contact us at info@aatech.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
11. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated "last updated" date.